Who we are

GrowSumo is a venture backed startup based in Toronto that graduated from Y Combinator.

At GrowSumo, we're building the sales force of the future. The fastest growing software companies in the world like Intuit, Asana, and Unbounce have turned to GrowSumo to help scale their sales teams like they scale their servers.

We pride ourselves on building something people want but our company is more than the feedback we receive from our users. Every member of our team is passionate learning and adds something unique to our culture. We love to work with people who are consummately curious are incredibly supportive.

Who we're looking for

We're looking for people that are extremely organized and are motivated to build a startup into a global business. The ideal candidate has:

  • 2-3+ years experience in a sales, customer support, customer experience, or general operational role in startup/tech companies
  • College / university degree
  • Experience supporting enterprises & SaaS product
  • Experience in a small technology company an asset
  • Great communication skills, both written and verbal
  • Technically-oriented and enjoys learning the nuances of technical product

The role

Customer Support reps will own user engagement and will work with our business and technical teams to increase user activity on our platform. What does this mean? It means on-boarding customers, sending e-mails, answering support tickets, and doing whatever it takes to ensure that our users have an amazing experience!